Dynamic Service Manager Driving Customer Experience and …, Highlands

Lead impactful service operations as a visionary Service Manager. Elevate customer experiences, develop team potential, and improve operational performance in a technology-driven workplace.

In this pivotal role, you will manage day-to-day service center operations while championing customer satisfaction and team leadership. Your strong organizational skills will foster team growth and development through mentorship. Emphasizing performance metrics, you will engage in proactive analysis to meet productivity and quality goals.

Key Responsibilities:• Exceed customer expectations and monitor service trends • Lead team growth through mentorship and feedback • Champion safety, quality, and technical efficiency • Analyze business metrics for operational success • Embrace change and drive problem-solving efforts

Requirements:• Bachelor's Degree or equivalent experience • Leadership experience in a service industry • Proven track record managing diverse teams • Familiarity with Lean improvement techniques • Valid driver's license required

Shape a customer-centric service environment by driving team success and operational excellence while advocating for the mission and values of the organization. #J-18808-Ljbffr