Part-Time Customer Service Representative / Storage …, Langford

Advanced Self Storage is looking for a friendly, reliable, and motivated Part-Time Customer Service Representative (CSR) / Storage Consultant to support our busy Langford location. If you enjoy customer service, relationship-building, and working in a rapid-paced environment where no two days are the same, we would love to hear from you! About Us Advanced Self Storage is a leading provider of secure, convenient, and flexible storage solutions across British Columbia. We pride ourselves on delivering exceptional customer experiences and maintaining clean, secure, and welcoming facilities. Position Details Schedule: Approximately 10 days per month based on business needs, vacation coverage, and sick coverage - Weekend availability required - Closed on all STAT holidays Position Overview As a CSR / Storage Consultant, you will be the face of our company, helping create a positive and professional experience for every customer. You’ll assist prospects and tenants with storage solutions, conduct facility tours, complete rentals, and help maintain a clean and inviting facility. We are looking for someone with open availability, strong customer service skills, and the ability to work independently. A valid BC Driver’s License and reliable vehicle are required, as commuting to the location can be difficult during inclement weather. Key Responsibilities - Greet and assist customers in person and over the phone with a warm, professional attitude - Conduct tours of the facility and explain storage options and features - Build relationships with prospects and tenants - Provide accurate pricing and service information - Complete rental agreements, move-ins, and move-outs - Maintain office and facility cleanliness and organization - Follow company policies and uphold security standards - Use computerized systems to manage reservations and customer accounts - Support occupancy, sales, and customer service goals - Assist with coverage during busy periods, vacations, and sick calls Qualifications - High school diploma or equivalent - Previous face-to-face customer service experience required - Strong verbal and written communication skills - Comfortable using Microsoft Office and basic computer applications - Reliable, organized, and detail-oriented - Strong problem-solving skills - Self-motivated and able to work independently and within a team environment - Valid BC Driver’s License and reliable vehicle required Pay: From $19.50 per hour Benefits: - Casual dress - Company events - Discounted or free food - Flexible schedule - In office parking - Paid time off - Store discount - Wellness program Ability to commute/relocate: - Langford, BC: reliably commute or plan to relocate before starting work (required) Experience: - Customer service: 1 year (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2ozlez