Program Supervisor, Temp Part-Time, Langley

The Program At Taproot Community Support Services, we’re a 100 percent employee‑owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983, we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts. Our 800+ employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond.

The Transitional Outreach Program offers transitional supported living services for at‑risk youth (aged 17 and 18 with impaired intellectual functioning, FASD, or autism affecting adaptive functioning) who are currently under the supervision of MCFD and eligible for CLBC services at age 19. Youth may be disconnected from positive family/community supports and require intensive, specialised support to work through challenges such as substance misuse, homelessness, alienation from school, violence, physical and mental health, isolation, sexual exploitation, criminal activity and/or gang involvement.

Following a Housing First model, the first priority is securing safe, permanent, affordable housing as quickly as possible. Workers then assist youth in locating, accessing and using easily‑accessible and user‑friendly community‑based supports with minimal barriers to maintain their housing and avoid homelessness.

The Position The Program Supervisor (PS) is responsible for ensuring program operations, including the service of persons‑served, comply with CARF‑accreditation, funder‑based contacts, Taproot policies and procedures, and applicable standards and legislation. The PS also works directly with persons served and their families/care teams, and liaises with funders, community partners and other agencies.

Scheduling One (1) temporary full‑time position working 24–32 hours per week:

Monday through Friday, between the hours of 0900–1700, with some flexibility required to meet the operational needs of the contracted providers

Requires the full ability to perform on‑call duties

Duration is dependent on incumbent, with an estimated end date of January 2027

In Your Role You Will

Assist the Program Manager with hiring, orienting, supervising, and professional development of transitional supported‑living program staff

Ensure facilities and equipment are in place to operate the program and that program facilities are maintained and pass inspections per established standards and procedures

Ensure staff focus on the health, welfare, safety and security of service recipients and staff

Coordinate work and assign referrals

Collaborate with the Program Manager on program development, formulation of policies and procedures, and program evaluation

Serve as advocate for youth served and liaise with external agencies/professionals

Represent the program and/or agency in the community, as well as with government agencies, families/caregivers and funding bodies; network with other agencies, organizations, individuals and community groups for the benefit of the service recipients and program

Prepare/provide reports and supervise staff submission of expense claims and time sheets

Support nutritional food plans, in program and off‑site

Use appropriate crisis prevention and intervention standards and practices

Ensure staff who dispense medication to service recipients receive appropriate training, and that all medication is dispensed according to the guidelines established by the Medication Safety and Advisory Committee

Operate motor vehicles safely and legally while transporting service recipients or on Taproot business

Facilitate regular staff meetings

Provide on‑call and emergency response as required

Perform miscellaneous job‑related duties as required

Prior to confirmation of employment, all applicants must provide a current Criminal Record Check and/or Government Screening Letter (checks vary depending on province and sector and are communicated by the Program Hiring Team)

As An Ideal Candidate You Possess

Diploma or Degree in Social Work, Child and Youth Work, Sociology, Psychology or other social services

Minimum 3 years recent related social services experience

Minimum 1 year supervisory or management experience

Valid CPR/First Aid

Valid BC Driver’s License with clean driver’s abstract and a reliable vehicle

Non‑Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate (or willingness to obtain during probationary period)

Experience with proactive procedures, behaviour strategies, foundations and positive behaviour supports is an asset

WHMIS, and Food Hygiene and Sanitation certificates are an asset

Ability to comprehend information and communicate effectively both orally and in writing (in English), including business communications and basic mathematics

Benefits

Employee ownership from day one through our EOT, with opportunity for profit‑sharing dividends

Work/life balance

Learning and career development opportunities

Competitive wages and salaries

Paid vacation and benefits for eligible employees

Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

Matching RRSP plan for eligible employees within Alberta

Professional development opportunities and job‑related training

Employee and Family Assistance Program

Long Service Milestone rewards

Employee referral bonus program

A values‑driven workplace — as a Certified B Corp, we are committed to using business as a force for good

Equal‑Opportunity Employer We’re an equal‑opportunity employer committed to creating a diverse and inclusive work environment. We believe varied backgrounds and experiences fuel innovation and success. Our priority is to support candidates from diverse backgrounds and to foster a welcoming and inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, disability or other protected status.

#J-18808-Ljbffr