Practice Manager, Langley

Location:

Langley, BC (200 St / 56 Ave) Hybrid Reporting to:

Director of Accounting (DoA) Transcounts is a fast-growing accounting firm based in Langley, BC. We specialize in outsourced bookkeeping, fractional Controller/CFO, payroll, and tax services to small and mid-sized businesses across Canada and the USA. The Practice Manager oversees delivery for 30–50 small bookkeeping clients, ensuring smooth, accurate F&A operations and a strong customer experience. You’ll handle client communication, manage bookkeeping/AP/AR/sales tax/reporting, and maintain Transcounts standards and tech stack. You’ll lead a remote team of 8–12 bookkeepers, focusing on oversight, quality, insights, meetings, and client outcomes. All client meetings fall under your ownership.With strong performance across 40+ clients and a 10+ member team, you can grow into the Fractional Controller/CFO track. eCommerce experience is highly preferred. Key Responsibilities:

Delivery&Quality

Ensure accurate and timely monthly bookkeeping, AP/AR, sales tax filings, and year-end preparation. Own the client experience end-to-end, strengthening communication and trust. Lead quality oversight across your client portfolio. Hold bookkeepers and reviewers accountable for SOPs and Quality Checklists.Customer Experience

Improve documentation flow, banking access, and communication channels. Represent clients confidently in standard CRA/IRS reviews (non-audit escalations). Onboarding

Own onboarding for assigned clients with PL support where needed and ensure the tech stack is configured correctly from day one. Internal Rhythm

Record all client meetings (unless client declines). Save meeting notes in ClickUp for team visibility. Daily/weekly async updates with bookkeepers/reviewers. Path to Fractional Controller/CFO:

You may begin progressing into Controller/CFO responsibilities once you demonstrate: Management of 40+ monthly clients and a 10+ member team Strong technical mastery + excellent delivery Must have (skills, requirements, and knowledge):

Comfortable for Hybrid/On-site at Langley, BC (200 St / 56 Ave) CPA or equivalent CRA Rep Account&Ability to handle CRA/IRS reviews independently Worked in Public Practice for a minimum of 2+ years - preferably for a Fractional CFO/Controller/BIG-4s. Must have been in Canada for the past 1+ year. QBO/XERO experience for 2+ years. Canada/USA Payroll Experience&Compliance/Nexus (GST/Sales-tax, WCB, EHT) experience for 1+ year. Excellent Team Management Skills, and worked with FT3+ team members. Must have independently owned a month-end close (w/visual management reports) for at least 10+ entities. Ecommerce - Amazon, Shopify, A2X, inventory, COGS, multi-channel - (Strongly Preferred)The Interview Process:

20-minute phone screening with HR. 30-minute Virtual Interview with Anmol Singh (Director of Operations).​ Final Round of interview with Aman Mittal (CEO&Founder) onsite in Langley, BC. Background Reference Check&Offer. What Transcounts Offers:

Salary CAD 60K to 80K 2 weeks of vacation 5 sick/personal leaves Stat holidays HSA benefits up to $1500.00 per annum. Leadership to design and structure the F&A for SMB. Hybrid - 1 day per week WFH allowed after completing probation&2 days per week WFH after completing 1 year.

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