Security Officer, Langley

The Gateway to Your Future

As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. In this key role, you help create a comfortable environment where others feel the reassuring calm of your presence. Internally, you protect the company from theft and/or fraud while delivering a rock-solid commitment to customer service.

Position Details

Location: Cascades Casino Resort

Job Type: Casual

Rate of Pay: $22.79 per hour

Benefits

Full benefits package for full-time employees

Retirement savings plan

Exciting, supportive, and fun work environment

Family and friends discounts on travel, tech, food, beverage, and fitness

Development and training opportunities

Key Responsibilities

Maintain a presence on the gaming floor and respond to guest inquiries quickly.

Control access to the facility and sensitive areas.

Monitor alarm panels and control and issue keys.

Write reports, maintain a daily log, and conduct investigations.

Provide First Aid and medical attention as required.

What You Bring

Minimum 6 months experience in a security role.

High level of customer service.

Detail‑oriented and organized nature.

Solid analytical and communication skills, both written and verbal.

Current First Aid/CPR certification.

Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Sensitive in dealing with people and proactive in providing solutions.

Good judgment and understanding of casino operations.

Experience with computers and surveillance equipment.

Benefit from working flexible hours, evenings, and weekends.

Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of GSO training/exam within 90 days of start in B.C.

ProTect and Deal Us Security Staff Training program completion within 30 days of start in Alberta.

Completion of Serving It Right (BC)/ Proserve (Alberta)/ Smart Serve (Ontario) certificate prior to start date.

Ability to stand and walk for long periods.

Capacity to physically restrain and secure individuals using prescribed techniques.

Social perceptiveness and good vision to identify people.

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team‑Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

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