Client Services Manager Role at Vitrum Glass, Langley

Explore the Client Services Manager role at Vitrum Glass Group, a leader in custom glass fabrication. Your primary focus will be fostering relationships with clients and overseeing orders to ensure satisfaction and quality.

This managerial position requires close collaboration with internal teams, promoting operational excellence and timely execution of customer projects. With a keen focus on service standards and technical knowledge, you will facilitate a smooth order process from start to finish while addressing any client concerns efficiently.

Key Responsibilities:• Lead and train project teams and sales staff • Establish and maintain long-term client relationships • Manage order lifecycles from inquiry to delivery • Collaborate with engineering and logistics for product accuracy • Offer technical guidance on glass types and specifications

Requirements:• 3–5 years of relevant experience in customer service or account roles • Knowledge of glass fabrication is a plus • High proficiency in ERP and CRM tools • Excellent communication and interpersonal skills • Bachelor’s degree in Business or related fields preferred

Utilize your client management skills and technical expertise to excel at Vitrum Glass Group. #J-18808-Ljbffr