Client Services Manager at Vitrum Glass (Langley)

Become a vital part of Vitrum Glass Group as a Client Services Manager. This role focuses on fostering customer relationships and overseeing the delivery of customized glass products. As a Client Services Manager, you will serve as the main contact for customers, ensuring that all orders are handled smoothly and efficiently within our glass fabrication business. Your responsibilities will include managing project timelines, training sales teams, and effectively communicating between departments. Your expertise in customer service and glass products will greatly enhance client satisfaction and operational success. Key Responsibilities: - Lead and coach sales representatives and project teams - Build long-term relationships with key clients - Manage customer set-ups and maintain price lists - Collaborate with production and logistics teams - Provide technical guidance on custom glass products Requirements: - 3–5 years in customer service or account management - Experience in glass fabrication or architectural materials - Solid communication and CRM software skills - Degree in Business or related field preferred - Proficiency in ERP systems and Microsoft Office Bring your experience in customer service, project management, and technical expertise to elevate Vitrum Glass’s client satisfaction and product delivery. Apply on Kit Job: kitjob.ca/job/2pcjzv