HVAC Service Writer Position Available, Langley

Join our growing team as a Service Writer focused on HVAC services. Provide excellent customer support and assist service technicians with clear communication and organization for seamless operations.

We are looking for a talented individual with strong customer service skills to work as an HVAC Service Writer. This full-time role involves understanding customer needs, scheduling appointments, and managing service requests. You will also advise on maintenance costs and keep detailed customer records ensuring organized operations.

Key Responsibilities:• Deliver exceptional customer service throughout the process • Assess service call needs and prepare technicians accordingly • Advise customers on HVAC maintenance and repair costs • Schedule appointments and collect service receivables • Maintain organized customer records and handleadministrative tasks

Requirements:• High school diploma or equivalent education • 2 years in administrative roles, with 1 year in service writing • Strong math and organizational skills • Advanced computer and data-entry proficiency • Ability to lift up to 25 pounds and manage time efficiently

Utilize your HVAC knowledge, organization, and customer service skills as a Service Writer with us. #J-18808-Ljbffr