Heavy Duty Technician - Fort McMurray Rotation, Langley

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or roadside assistance.

This position is based in Fort McMurray and operates on either a 14/14 or 7/7 rotation.

The Role

Inspect and diagnose components and equipment for servicing needs.

Communicate with equipment owners for authorization of servicing and repairs as required.

Service and repair equipment in the shop and on-site for the customer.

Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.

Establish and maintain strong working relationships with customers.

Communicate equipment servicing needs as required with Branch Supervisor/Manager.

Communicate work performed and complete service paperwork.

Update and maintain service records.

Fill out warranty information.

Complete work orders.

Participate in manufacturers’ and in-house service training. Training may occur during work and/or after work hours.

Participate in all required Health&Safety Training.

Comply with the Health&Safety program and practices.

Performance of daily duties in a manner conducive to a safe workplace.

Work with Manufacturers online support.

Conduct housekeeping duties.

Maintain a professional company image at all times.

Meet requirements of Field Level Hazard and Job Hazard assessments.

Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units.

The Candidate

Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program.

Work Experience: 2-3 years.

Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills.

Benefits

Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.

Wajax led e-learning, and product training through industry leading manufacturers.

Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home&auto insurance program, pet insurance, footwear&workwear, fitness membership, perkopolis, and more.

Recognition program where points are earned for merchandise or gift certificates, plus cash awards.

Company matched pension plan.

Award-winning Health and Wellness Program.

Compensation Base pay $67.25-74.88 per (Ticketed rate) hour plus Annual Incentive Bonus, travel allowance, and $7.00/hr Fort McMurray Premium. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.

As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

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