Member Experience Advisory Agent Role, Contrecoeur

Shape a better banking experience for clients as a full-time Advisory Agent at Desjardins. Your role centers on fostering client satisfaction and promoting digital solutions.

As a full-time on-site Member Experience Advisory Agent, you will enhance client and member engagement by providing insightful support for banking transactions. Your focus on client needs will enable you to deliver personalized solutions while being an ambassador for Desjardins' cooperative values. This role requires you to stay informed about the latest products, ensuring all financial transactions are efficient and compliant.

Key Responsibilities:• Promote self-service applications and technological tools to members • Contribute to business development through stellar service delivery • Assist clients experiencing fraud with expert referrals • Remain current on new products and banking services • Uphold security and risk management compliance

Requirements:• High school diploma in a relevant field • At least two years of relevant experience • Fluent in French • Knowledge of Desjardins services and cooperative philosophy • Understanding of automated transaction procedures

Deliver top-notch client support while enhancing financial literacy through effective communication and product knowledge. #J-18808-Ljbffr