Housekeeping Coordinator (Laval)

GHGC EXPERIENCE HOSPITALITY SHERATON LAVAL · ÔMAGE HOTEL MONTRÉAL · LAVAL Hospitality is evolving. So is your career. Position: Housekeeping Coordinator Full-time · Evenings and weekends (mandatory) · Laval, Quebec · As soon as possible ABOUT US Located in the heart of Laval, the Sheraton is one of the region’s most recognized hotel destinations. As the Housekeeping Coordinator, you ensure the smooth operation of cleanliness and comfort activities that define our guests’ daily experience. OUR GHGC VALUES Grow Together · Hospitality Is Our Priority · A Standard of Excellence · Creators of Experiences WHAT YOU WILL DO 30% Operations Management · 30% Staff Management · 15% Customer Service Operations and Administration - Coordinate with the front desk for room readiness - Inspect guest rooms and facilities - Produce and verify daily reports - Monitor team productivity Staff Management - Supervise and coordinate the housekeeping team - Provide on-the-floor support as needed - Train employees Customer Service - Coordinate with the various hotel departments - Handle guest comments and complaints - Ensure availability of supplies and services WHAT WE ARE LOOKING FOR - 1 to 2 years of experience in a similar position - Bilingualism in French and English, both spoken and written, is required due to regular interactions with an international clientele - DEC in Hotel Management or Tourism Management (or relevant training) - Leadership, organizational skills, autonomy and stress tolerance - Knowledge of hotel systems (Lightspeed) — an asset - Experience in customer contact or team management — an asset WHY JOIN US Opportunities for advancement, meals, uniforms and dry cleaning provided, preferred Marriott rates including family and friends, access to company gyms, corporate discounts (cell phone, wellness, leisure), modern and renovated setting in the heart of Laval Ready to take on the challenge? Apply now and join a team that raises standards every day . We thank all applicants. Only selected candidates will be contacted. The masculine form is used in this text for ease of reading only and implies no discrimination. Proficiency in English is required due to regular interactions with an international clientele. Apply on Kit Job: kitjob.ca/job/2nbcl8