Customer Service Representative: Student Summer, Ahuntsic North

If you enjoy working with people and are an excellent communicator with good computer skills, then this may be the job for you.

Handyman Connection helps homeowners do repairs, maintenance, and renovations to their homes. We provide them with a trusted source for home improvements by connecting them with our team of skilled tradespeople.

As a member of the Customer Service Team, you will work with homeowners to help them get the repairs and renovations done. You will then draw from our team of skilled tradespeople to match the best person to the job. The role involves scheduling appointments and dispatching the tradespeople.

There is also the opportunity to assist with accounting, office management, sales, marketing, and project management, depending on your interests and skills.

What You Will Receive

Earn competitive pay

Work during normal business hours with some flexibility– no nights or weekends!

Professional office with a friendly touch!

Excellent training and support

Branded apparel

Responsibilities&Skills

Strong telephone and written communication skills

Dedication to excellent customer service

Outgoing personality; enjoys working with people

Able to manage small business details while working independently

Manage time and responsibilities– scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.

Confident with typical office equipment and computer skills– especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint

Knowledge of home repair and light remodeling a plus

Experience working in a Customer Service Role or Telemarketing Role preferred

Check us out at: HandymanConnection.com/Ottawa

NOTE: This is a Student term position. Start and end dates are flexible.

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