Live Production Support Associate at Ross Video, Ahuntsic North
Live Production Support Associate at Ross Video, Ahuntsic North
-
Ahuntsic North H2B, Canada -
Last edited: less than a week ago
-
Save -
Share
Description
Drive customer success at Ross Video as a Live Production Support Associate, focusing on technical support and solutions. Your skills will enhance live broadcast experiences worldwide.
In this role, you will assist users with technical setups and troubleshooting related to Ross Video's innovative products. Being part of a dedicated support team, you will manage customer queries from inception to resolution, ensuring they maximize their experience with our technology.
Key Responsibilities:• Handle customer technical setup and troubleshooting queries • Resolve issues efficiently for customer satisfaction • Document solutions and create knowledge-base articles • Take part in the on-call emergency support rotation • Assist team members in technical discussions
Requirements:• Technical diploma in relevant fields • Customer service experience in tech support • Proficiency in English; multilingual candidates encouraged • Experience with CRM systems like Salesforce • Strong problem-solving and communication skills
Enhance your support skills while contributing to Ross Video's mission in live broadcast technology. #J-18808-Ljbffr
In this role, you will assist users with technical setups and troubleshooting related to Ross Video's innovative products. Being part of a dedicated support team, you will manage customer queries from inception to resolution, ensuring they maximize their experience with our technology.
Key Responsibilities:• Handle customer technical setup and troubleshooting queries • Resolve issues efficiently for customer satisfaction • Document solutions and create knowledge-base articles • Take part in the on-call emergency support rotation • Assist team members in technical discussions
Requirements:• Technical diploma in relevant fields • Customer service experience in tech support • Proficiency in English; multilingual candidates encouraged • Experience with CRM systems like Salesforce • Strong problem-solving and communication skills
Enhance your support skills while contributing to Ross Video's mission in live broadcast technology. #J-18808-Ljbffr
Highlights
-
Company nameRoss Video -
Job positionLive Production Support Associate at Ross Video
-
Flag -
Block ad
Safety Tips
Do not pay a ’prospective employer’ anything in order to secure a job.
Related searches
More info about this ad
Live Production Support Associate at Ross Video has been posted in the Laval Arts & Culture category on Locanto.
Right now, this is the only ad posted in this category in Laval.
Interested in more? Widen your search to view ads in nearby areas of Laval. This includes Arts & Culture in Sainte-Thérèse, Boisbriand and Côte-Saint-Luc. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
