Samsung Assistant Sales Manager - OSL Retail Services (Laval)

Samsung Assistant Sales Manager Do you have a passion for technology? Samsung and OSL have partnered to operate Samsung experience+ Stores across Canada. Samsung is a global leader in technology, creating new possibilities for users around the world. Who are we? OSL is a dynamic, inclusive, and people-focused company that provides outsourced sales solutions to some of the largest Fortune 500 companies in North America. We believe that great people achieve greater things every day. We are also proud to have been recognized as one of Canada’s Best Managed Companies for 8 consecutive years. We are looking for passionate and motivated individuals who are excited to work with a premium brand such as Samsung. You will have the opportunity to become an expert in a cutting-edge industry. As a Sales Assistant Manager – Samsung OSL, you will ensure that your store delivers excellence in customer experience and operations, supports the client’s brand, adds value, and achieves our collective business goals. You will lead by example and always create an environment where team members feel valued, can grow, and work well together. Location : Montreal A day in the life of a Sales Assistant Manager: - Reporting to the Store Manager, the Sales Assistant Manager supports all aspects of sales, customer service, and staff training - Collaborate with the Store Manager to create strategies that drive sales in multiple categories, including wireless devices, tablets, wearables, smart home products, TVs, accessories, and services - Achieve multi-product commercial performance, deliver an exceptional customer experience, and meet operational goals by supporting the recruitment, training, scheduling, coaching, and management of employees - Coach staff on compliance with sales standards and programs, using performance-management strategies to ensure the best possible execution - Teach employees how to discover customers’ needs through qualified questions, insights, and empathy, escalating concerns when needed - Play an active role in creating an efficient store environment by maintaining merchandising standards to guide employees and customers smoothly through the Samsung experience - Participate in weekly store meetings, ensuring team members are informed about policies and procedures, including loss-prevention and inventory-management protocols - Create an open environment by maintaining professionalism and integrity at all levels You’ve got what it takes: - At least 2 years of experience in retail management - You embody the Samsung brand in every customer interaction and genuinely care about their needs - Robust interpersonal and customer-service skills to work with others, motivate employees, and assign tasks as needed - Solid management, coaching, and leadership abilities developed in a retail organization; experience in wireless or electronics is considered an asset - Ability to identify top talent and proactively recruit, select, and hire team members; capable of building a strategic team by supporting succession- and performance-management plans - Detail-oriented, results-driven, and able to manage several projects by prioritizing based on urgency - Able to make effective decisions and solve problems with a strong service-oriented approach toward customers and direct reports - Knowledgeable in merchandising, inventory management, and creating an effective store layout - Ability to drive sales, meet operational performance standards, and promote excellence in customer service - Flexibility to work beyond regular store hours, including holidays, evenings, and weekends, as required in a retail environment What’s in it for you: - Competitive annual base salary plus bonuses — we recognize and reward commitment to service and sales excellence - Exciting incentive programs - Comprehensive health and dental benefits - Discounts on the latest wireless technology - Excellent employee referral program - Ongoing online and in-class training to support your personal and professional development - Career-development opportunities at the local, regional, and national level Sound like you? Let’s talk! If you’re excited to be part of our team, please apply now. Apply on Kit Job: kitjob.ca/job/2oxdfz