Operations Officer (Laval)

Job Title: Wire transfer specialist Location: Montreal, QC (Hybrid) Duration: 12 months contract (with possibility of extension/conversion) Job Responsibilities: - Provide operational support and perform general to specialized transaction processing activities within Operations and Business Services. - Process wire payments, money movement activities, electronic transfers, and Visa money transfers. - Execute transactions accurately and within established guidelines and Service Level Agreements (SLAs). - Support incoming transactions by validating information and performing required adjustments within authority levels. - Identify, investigate, and escalate processing or operational issues as required. - Interact with internal partners and respond to requests in an effective and timely manner. - Prioritize workload and manage productivity while meeting SLA requirements. - Support timely and accurate completion of business processes and compliance requirements. - Review internal processes and recommend opportunities for process improvement. - Investigate and escalate non-standard or high-risk activities where appropriate. - Adhere to operating procedures, Anti-Money Laundering policies, Business Continuity frameworks, and Bank Code of Conduct standards. - Participate in cross-training and support multiple tasks and responsibilities as needed. Requirements: - Bachelor’s degree preferred. - 0–2 years of experience in a Trade Processing related role preferred. - Experience with cash products such as Loans, Deposits, Swaps, and Forwards is preferred. - Bilingual in French and English (verbal and written). - Strong conflict resolution and problem-solving skills. - Ability to work independently and demonstrate a positive attitude. - Strong Excel skills including Pivot Tables, formulas, and data entry experience. - High attention to detail and accuracy. - Understanding of risk, impact, and procedural compliance. - Strong initiative with the ability to adapt to changing priorities and procedures. - Excellent organizational, analytical, and time management skills. - Ability to work under strict deadlines and handle high volumes of work. - Understanding of MM and FX Products (Options, Foreign Exchange spots and forwards, Money Market deposits and loans). - Strong MS Office proficiency and ability to learn new systems/software quickly. - Knowledge of Global and WSS platforms is considered an asset. - Co-pilot/AI knowledge and banking experience are considered nice-to-have qualifications. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Prospect Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status Dexian | Unlock trajectory changing opportunities Unlock business potential with Dexian's comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now! Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment/Selection Processes. Apply on Kit Job: kitjob.ca/job/2p2ws7