Retail Contingent, Ahuntsic North

Responsibilities

Customer Engagement&Styling: Greet guests warmly and confidently, demonstrating strong product knowledge, actively listen and ask insightful follow‑up questions, provide styling advice, suggest add‑ons, showcase multiple ways to wear products, guide customers through purchase decisions, ensure a seamless checkout experience, reinforce and celebrate customer choices.Sales&Business Acumen: Drive results through strong customer connections and storytelling, demonstrate deep knowledge of the brand and product attributes across all categories, maintain operational excellence including stockroom organization and POS transactions, and give and receive feedback in an honest, constructive manner.Qualifications&Requirements

Professional selling skills with exceptional interpersonal and communication abilities. Prior experience in a retail environment. Ability to multitask, prioritize, and work collaboratively in a team setting. Social media awareness and willingness to learn omni/virtual selling techniques. English proficiency (or local language proficiency per market).Schedule&Physical Requirements

Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays). Ability to lift at least 25 lbs. regularly (up to 50 lbs., occasionally), to climb, bend, kneel, and maneuver the sales floor and stockroom.Competencies for All Employees

Courage: Does not hold back; provides actionable feedback; faces people problems quickly and directly; is not afraid to take negative action when necessary. Creativity: Generates new and unique ideas; makes connections among unrelated notions; is seen as original in brainstorming. Customer Focus: Dedicated to meeting expectations of internal and external customers; gathers customer information for improvements; establishes effective relationships and gains trust.Dealing with Ambiguity: Copes with change; shifts gears; acts without full picture; handles risk and uncertainty comfortably. Drive for Results: Exceeds goals; is consistently a top performer; bottom‑line oriented; pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people; builds rapport; uses diplomacy and tact; diffuses high‑tension situations.Learning on the Fly: Learns quickly; is a versatile learner; enjoys challenge of unfamiliar tasks; experiments; grasps essence and structure quickly. Compensation

Base Pay Range: $17.60–$22.00 per hour. Benefits

Medical insurance Dental insurance Vision insurance 401(K) Paid paternity and maternity leave Commuter benefits Disability insurance Tuition assistance Equal Employment Opportunity

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on qualification and are made without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected basis.

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