Manager, Security&IT, Ahuntsic North

Knak is a mission‑driven company focused on empowering people to be creative. We build a world‑class enterprise email and landing page creation platform, designed for marketers to create effective and brand‑compliant campaigns quickly and easily.

The Role We’re looking for a Manager, Security&IT to lead Knak’s security and compliance programs while overseeing the company’s internal IT operations and support function. This role is primarily a security and compliance leadership position. You’ll serve as Knak’s subject‑matter expert on security frameworks, governance, risk management, and organizational security practices. At the same time, you’ll manage operational IT functions by overseeing priorities, workflows, vendors, and team support to ensure a secure and reliable technology experience for employees.

Your Responsibilities Security&Compliance Leadership

Lead and evolve Knak’s security and compliance programs across the organization.

Own security frameworks and compliance initiatives including SOC 2 and ISO 27001.

Oversee continuous control monitoring, remediation tracking, audit readiness, and compliance reporting.

Partner with internal stakeholders and external auditors to support successful audits and ongoing compliance efforts.

Develop and maintain security policies, standards, procedures, and internal documentation.

Monitor organizational security risks and provide visibility and recommendations to leadership.

Support Governance, Risk, and Compliance (GRC) initiatives and ongoing program improvements.

Security Awareness&Cross‑Functional Enablement

Build security awareness across the company through training, education, and communication.

Partner with teams across Engineering, Product, Operations, and Leadership to promote secure practices.

Help drive behavior change and accountability around security and compliance responsibilities.

Act as a trusted advisor on security best practices and operational risk.

IT Operations Management

Manage and prioritize the day‑to‑day IT support function and employee technology experience.

Lead and support the IT function, providing direction, prioritization, and coaching.

Oversee onboarding and offboarding processes, access management, hardware provisioning, and SaaS administration.

Ensure reliable operation of internal systems, collaboration tools, and core business applications.

Partner with external vendors and managed service providers to support infrastructure, endpoint management, and operational needs.

Help improve IT processes, documentation, and operational scalability as the company grows.

Balance security best practices with employee productivity and usability.

What You Should Have

3–5 years of experience in security, compliance, governance, risk management, or related operational leadership roles.

Strong understanding of SOC 2 security and compliance framework.

Experience leading cross‑functional initiatives and driving accountability across teams.

Previous people management or team leadership experience.

Ability to manage operational priorities and coordinate IT support functions effectively.

Familiarity with modern workplace technologies and SaaS platforms such as Google Workspace, Microsoft 365, Okta, Slack, and Zoom.

Strong communication, organizational, and stakeholder management skills.

A practical, solutions‑oriented approach to balancing security, risk, and business needs.

Experience working in SaaS, technology, or high‑growth environments.

Nice to Haves

Security certifications such as CISA, CISM, Security+, or similar.

Experience supporting SOC 2 or ISO 27001 audits.

Familiarity with endpoint management, identity and access management, or IT operations workflows.

Experience working with external IT vendors or managed service providers.

Exposure to scripting or automation tools such as PowerShell or Bash.

What We Offer At Knak we focus on culture, customers, product, and growth. We have an exceptionally rewarding work environment, competitive salaries, equity, generous benefits, paid vacation, life‑leave days, team lunches and off‑sites, and a strong commitment to career growth.

Equal Opportunity Employer

We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak believes in creating an inclusive, barrier‑free working environment. If you require accommodation in the interview process, please contact .

We are committed to a barrier‑free workplace. We provide reasonable accommodations to comply with applicable law and to grant necessary support.

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