Front Desk Representative in Residence Services, Ahuntsic North

Provide exceptional customer service as a Front Desk Representative in Residence Services. Engage with students and guests, addressing inquiries and service requests efficiently and professionally.

As a Residence Services Representative, you will be the first point of contact at the front desk, facilitating a welcoming environment for all. Your role will involve handling reservations, processing payments, and maintaining the general appearance of the lobby and office area. A strong focus on privacy and effective communication will be key to your success.

Key Responsibilities:• Respond to inquiries from students and guests • Process payments, invoices, and review accounts • Manage front desk operations, including key card production • Maintain video surveillance and ensure recording • Update room status with housekeeping department

Requirements:• High School Diploma, some College or University preferred • Minimum 1 year of customer service experience • Excellent verbal communication and customer service skills • Ability to work independently and handle multiple tasks • Positive attitude towards all interactions

Support students and guests with prompt and friendly service as a Residence Services Representative. #J-18808-Ljbffr