Part Time Players Club Representative at Hard Rock, Ahuntsic North

Elevate guest experience at the Hard Rock Hotel&Casino Ottawa as a Part Time Players Club Representative. Engage with guests, manage loyalty enrollments, and provide exceptional service in a vibrant atmosphere.

Join the dynamic team at Hard Rock Ottawa, where your role is essential to our guest engagement strategy. As a Players Club Representative, you'll focus on enrolling guests into our loyalty program, managing their rewards, and answering inquiries related to their experience. Your strong guest service skills will create memorable interactions in an exciting casino environment.

Key Responsibilities:• Enroll guests in the loyalty program and issue rewards cards • Assist with promotions and manage player development events • Serve as a liaison for guest concerns and feedback • Accurately input player data into store systems • Maintain cleanliness and organization of the workspace

Requirements:• High School Diploma or equivalent required • Previous guest service experience preferred • Effective communication skills in English • Ability to work nights, weekends, and holidays • Physical capability to lift up to 50 pounds

Bring your passion for guest service to Hard Rock Ottawa while ensuring a unique and exciting casino experience. #J-18808-Ljbffr