Bilingual Operations Support Specialist Role, Ahuntsic North
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Ahuntsic North H2B, Canada
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Posted: less than a week ago
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You will be crucial in providing support for mission-critical systems while working with stakeholders across various channels. With a shift rotation and on-call responsibilities, your work directly impacts operational efficiency and customer satisfaction. Your role involves monitoring systems, resolving incidents, and contributing to process improvements for the organization.
Key Responsibilities:• Monitor critical systems and escalate issues effectively • Provide bilingual support to external stakeholders • Recommend and document critical decision processes • Collaborate with internal teams for optimal solutions • Participate in projects for service delivery improvements
Requirements:• 3-5 years in Operations Support or IT Service Desk roles • Bilingual fluency in English and French • Eligibility for Enhanced Reliability security clearance • Experience with mission-critical financial systems • ITIL or similar certifications preferred
Leverage your bilingual skills and operational expertise to enhance system support at LeverageTek. #J-18808-Ljbffr
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Company nameLeverageTek Staffing Solutions
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Job positionBilingual Operations Support Specialist Role
Bilingual Operations Support Specialist Role has been posted in the Laval Customer Service & Call Center category on Locanto.
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