Regional Events Manager, Ahuntsic North

The Regional Events Manager is responsible for ensuring market relevancy with regional events and activities. This role manages regional events and initiatives that drive brand awareness and optimize returns for Virtuoso events and other programs while maintaining global consistency across all regions as set by the Global Events Team. The Regional Events Manager will be required to support the regional business plan/Playbook and budget. This position primarily focuses on Canada regional events and supports US regional and global events as assigned by the Senior Director, Global Events Operations.

The

Regional Events Manager

reports directly to the Senior Director, Global Events Operations, under the Global Events Division, and to the region’s General Manager. The Regional Event Manager will be responsible for ensuring global event consistency, through regional tailor‑made events and other deliverables as assigned and will be expected to drive a positive return both financially and through member and supplier feedback in line withdepartment’s KPIs.

Essential duties and responsibilities

Responsible for successfully planning and executing events across Canada and US regions, as assigned, including but not limited: destination&hotel search, event budget development&maintenance, contract negotiation, registration management, event operations planning and on‑site execution, survey creation, final bill reconciliation and reporting on final numbers and delivering accurate forecasting.

Responsible for scheduling and communicating logistical details of assigned meetings and events with internal departments such as Regional General Manager, Member and Partner Relations, Network Communications, Product Marketing, Finance, Service Center, and Event Operations Staff assigned to support the event.

Gathers all necessary details to build online registration sites for all events with specific functionality (request to attend, open registration, close registration, dietary restrictions, targeted audient, event specific questions, etc.).

Responsible for destination and hotel availability search as determined by regional team, collecting hotels responses, and creating detailed OpEx budget to determine estimated event costs and projected margin.

Ability to negotiate vendor contracts maximizing favorable terms and deadlines for the event.

Liaise with hotels on event details as required by the event to include, but not limited to room setup, menu selection, room block pick up report, final bill audit, etc.

Collaborate with other internal departments on tasks related to the success of the events assigned to include, but not limited to contract review process with legal team, event creative needs, communication plan for the event, membership&partnership teams, etc.

Create, duplicate, distribute and assemble meeting&event materials, including name badges, tent cards, signage, packets, and other creative materials as requested, for review and approval.

Provide onsite support when traveling on assigned events.

Generate and understand registration reports for assigned events with the ability to do mail merges for communication with attendees.

Schedule and manage team meetings related to the event to include kick‑off meetings, event operations review before event operation, event debrief after event operation, Virtuoso Staff pre‑con, and other meetings as needed.

Ability to manage multiple projects at the same time with tight turn‑around in an atmosphere that is conducive to changes and delays.

Weekend and evening hours will be required during peak periods.

Assist, travel and operate regional and global events in conjunction with the larger Events Operations team as determined by the Senior Director, Global Events Operations without conflicting with regional duties and events’ schedule.

Participate in Global Events Calls as time zone permits. The Regional Event Manager must review meeting recordings if the time zone does allow for in‑person participation.

Educational and Skills Requirements

Bachelor’s Degree in Event Management or Tourism and Hotel Management highly desirable

5+ years of proven experience with planning and executing events

Travel industry experience preferred

Bilingual (English / French), highly preferred

Proficiency in Microsoft Office applications: Word including, but not limited to creating mail merges, creating and presenting PowerPoint deck slides, and basic Excel formula knowledge related to budget and forecast preparation, and data management

Excellent customer service skills and demonstrated ability to address and resolve complaints with a high degree of professionalism

Pro‑active and engaged with the ability to anticipate events and team needs

Ability to work effectively with vendors and all levels of staff

Understanding of diversity, foreign cultures, and customs

Strong communication, presentation and writing skills, demonstrated ability to exercise independent and sound judgment

Strong organization and time management skills

Ability to develop and manage assigned deadlines

Able to read, understand and update events’ budget using Excel

Ability to multitask, prioritize, and solve problems in a deadline driven environment with strong attention to detail

Ability to collect and analyze complex information, problem solve and make decisions by applying advanced analytical skills. Strong collaborative skills in inspiring win‑win‑win outcomes

Self‑starter with the ability to work independently

Ability to travel within region for events and long‑haul destinations to support global events, as needed (passport required)

Ability to work nights and weekends when necessary to prepare for event(s)

Position is virtual

Travel Requirements

35%+ of time for this role will be spent travelling, attending events, member conferences, and team meetings.

Travel will be primarily domestic but could include some international.

Type/Nature of Contacts

Internal: This role will support the region and collaborate with the headquarters in the US, and other regions across the world. Key job contacts are primarily regional team, Marketing, Events team, Product Management, Partner Relations Regional Marketing Manager and Regional General Manager.

External: Majority of time spent in market.

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