Branch Manager - Recruitment (Ahuntsic-Cartierville)

Branch Manager Are you driven by success and looking for a rewarding career managing a team of driven and high performing individuals, then we want to speak to you! The Branch Sales Manager drives branch growth by securing new business, strengthening existing client relationships, and overseeing all operational and financial performance. This role ensures consistent delivery of sales, service, and profitability targets while maintaining alignment with company policies, systems, and standards.

What We Offer

Salary: $80,000 - $85,000 per annum and uncapped bonus potential

Location: Ottawa - Hybrid

Job Type: Permanent

Benefits: Health, Dental and Vision, Pension and Bonus

What You’ll Do Marketing/Sales

Drive recent business development through targeted outreach, local market engagement, and strategic prospecting.

Strengthen and grow existing client relationships to increase retention, revenue, and overall account value.

Develop and execute branch-level sales strategies aligned with annual forecasts and corporate objectives.

Ensure pricing, fee structures, and margins are aligned with approved standards and deliver expected profitability.

Monitor branch sales performance, analyze trends, and take proactive action to address shortfalls or emerging opportunities.

Lead and support the sales activities of the Business Development and Perm 360 Consultant, for strong pipeline development, quality job intake, and consistent monthly GP generation.

Oversee branch marketing activities and spending, ensuring all initiatives stay within budget and support revenue goals.

Maintain a strong and professional presence within the business community, building the branch’s reputation with clients, partners, and industry stakeholders.

Service/Operational

Ensure consistent, high-quality, on-time service at all client sites.

Oversee operational logistics in complex environments, proactively addressing staffing, productivity, safety, and workflow challenges.

Enforcing Corporate Polices and upholding the reputation and standards of the Company.

Ensuring that client companies are provided with professional and timely service and each operation is issued with up-to-date standard operating procedures and training manuals.

Regularly conducting comprehensive service, sales, and operational audits and implementing corrective action when required.

Ensuring that client, candidate, and employee enquiries are actioned within 24 hours.

Ensuring each branch member is effectively producing the key performance objectives for their position and is achieving the Company standards of performance.

Providing client companies with ongoing support and information relating to legislation, the effective use of flexible staffing, and workforce measurement techniques.

Be able to work in a hybrid capacity as office presence is required weekly.

Management

Lead and support a diverse team including Recruitment Consultants, Client Relationship representative.

Ensure full compliance with employment legislation and company policies.

Provide staff with up-to-date SOPs, training, and guidance to ensure consistent performance.

Foster a healthy corporate climate, high morale, and team engagement.

Hire, train, coach, and develop employees.

Conduct performance appraisals, implement improvement plans, and address concerns as required.

Maintain strict oversight of accounts receivable, following up on outstanding client payments promptly.

Approve and manage branch expenditure in line with budget and company policy.

Analyze financial performance and take corrective actions to address shortfalls or variances.

Support forecasting, reporting, and financial planning to ensure alignment with corporate objectives

Quality, Compliance & OHS

Overseeing Site Inspection procedures and policies including the identification of hazards, evaluation of risks, and the designing and implementing of hazard control measures with clients.

Maintaining sound knowledge of current provincial and federal legislation, standards, policies, and guidelines and ensuring that work activities comply.

Ensuring accurate and timely OH&S reporting as directed.

What We’re Looking For

Minimum 5 years’ Business-to-Business sales experience.

Bachelor’s degree in a related field in lieu of experience (Business Administration, Marketing, Sales Management, Communications, etc.).

Minimum 3 years’ management experience in a medium-sized company.

Minimum 3 years’ full P&L management experience and strong financial literacy skills

Proven success record of achieving revenue and profit objectives.

Proven success in strategic and budgetary planning.

Excellent verbal and written communication skills.

Proficient computer literacy in Microsoft programs

Drake International is an equal opportunity employer and champions accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please connect directly on 613-938-0187.

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