Bilingual Customer Service Representative Ottawa (Ahuntsic-C …, Ahuntsic-Cartierville

Become a vital part of Ontario Medical Supply as a Bilingual Customer Service Representative in Ottawa. This role supports healthcare organizations by processing orders and inquiries through various communication channels.

Located at 1100 Algoma Road, this full-time, four-month contract position seeks individuals with customer service experience. You’ll process client orders, resolve inquiries, and enhance service quality, all while meeting KPI goals in a energetic healthcare environment.

Key Responsibilities: • Process orders via phone, email, or fax • Resolve client concerns using various communication methods • Identify opportunities to enhance client service • Create and maintain customer records as needed • Generate reporting for internal service analysis

Requirements: • At least 1 year of customer service experience • Proficient in Microsoft Office and ERP systems • Completion of post-secondary education is an asset • Strong bilingual communication skills in French/English • Ability to prioritize tasks and remain organized

Bring your commitment to customer service excellence to Ontario Medical Supplys team in Ottawa. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pqmv6