Bilingual Operations Support Specialist Ottawa-Toronto, Ahuntsic North

Enhance financial services support as a Bilingual Operations Support Specialist with LeverageTek. This permanent full-time role supports mission-critical systems on a hybrid schedule at Ottawa or Toronto locations.

Join LeverageTek in a pivotal operational support position, where your technical expertise will be essential. You will provide bilingual support, monitor critical systems, and handle incident responses effectively. With responsibilities spanning documentation projects to direct advisory services, your contributions will optimize operational excellence for valued stakeholders.

Key Responsibilities:• Provide support for mission-critical systems 24/7 • Monitor systems and escalate issues as necessary • Document processes and contribute to improvements • Serve as an advisor to external stakeholders • Maintain high customer service levels throughout operations

Requirements:• 3-5 years of Operations Support experience • Bilingual in English and French, both written and oral • Ability to participate in on-call support rotation • Willingness for extensive background checks • Post-secondary degree in a related field

Leverage your bilingual skills and operational experience in this vital support role within the financial services sector. #J-18808-Ljbffr