Customer Experience Lead (Nepean), Ahuntsic North

Job Overview

Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine. Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.How you will support the team

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. Responsibilities

Act as a stylist to build a personalized wardrobe for the customer. Develop and train the sales team on exemplary customer service, promotion of different programs, product knowledge, and current trends. Monitor sales targets frequently and take required actions to influence store results. Perform daily tasks such as changing prices, shipping orders/transfers, and keeping the store clean.Open and close the store as required. Qualifications

Contagious passion for fashion and customer service. Experience as a team leader or sales trainer. Desire to develop a career in retail. Strong selling and customer service skills. Benefits

Employee discount in store. Dynamic and passionate team. Career development and advancement program. Supportive management team and positive work/life balance. About Laura Canada

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

#J-18808-Ljbffr