Customer service agent, Ahuntsic North

Location: 1100 Algoma Road Gloucester , ON K1B 0A3

Salary: 21.00 to 21.50 hourly (To be negotiated) / 40 hours per week

Terms of employment: Term or contract Full time

Secondary (high) school graduation certificate

Experience 1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Act as spokesperson for an organization

Answer written and oral inquiries

Answer inquiries and provide information to customers

Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

Receive and log complaints

Explain procedures, risks and benefits to clients

Answer clients' inquiries and provide information

Experience and specialization

Call centre

Work conditions and physical capabilities

Work under pressure

Personal suitability

Punctuality

Client focus

Efficient interpersonal skills

Organized

Reliability

Team player

Initiative

Ability to multitask

Quick learner

Other benefits

Free parking available

Who can apply for this job? You can apply if you are:

Permanent resident of Canada

Temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada . The employer will not respond to your application.

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