Dynamic Customer Service Manager - Vehicles (Laval)

Take charge as a Customer Service Manager in the automobile sector, ensuring smooth operations and optimal service delivery. Manage your schedule with options for morning, evening, or weekend shifts. A Registered Apprenticeship certificate and 3 to 5 years of experience are essential for this role. You will direct daily operations, manage customer requests, and analyze data to improve services. Recruitment and training of staff will also be significant parts of the job. Key Responsibilities: - Oversee daily operations and customer service initiatives - Resolve customer complaints and issues - Recruit and train service team members - Manage and execute sales transactions - Analyze data for operational enhancements Requirements: - Must hold a Registered Apprenticeship certificate - 3-5 years of experience in customer service - Communication skills in English or French - Availability for adaptable working hours - Proven leadership and issue-resolution skills Elevate customer experiences while leading a dedicated team in the vehicle service industry. Apply on Kit Job: kitjob.ca/job/2psaku