Dispatcher (Nisku)

Who We Are At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer - Competitive pay - Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) - Immediately vested 401K (US) or RRSP (Canada) with company match - Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization - Company culture of internal promotions, diverse career paths, and meaningful advancement We’re Looking For As a Dispatcher, you will coordinate the daily activity within the transportation department, including ensuring timely and effective dispatch of drivers for pick up/deliveries, coordinating sublet transportation carriers, posting charges, and reporting on transportation department activities to local management and our corporate office. You Are - Organized. You are comfortable working in a fast paced environment, and can stay organized when handling multiple tasks. - Detail-oriented. You will ensure a high degree of accuracy in your tasks, in accordance with our customer and company requirements. - Team-oriented. You will support the Transport Supervisor/Manager with the day to day, and willing to jump in where needed to assist. You Will - Coordinate the movement of vehicles to and from the Vehicle Logistics Centers (VLC), including dispatching loads for correct arrival designation, completing all related paperwork to ensure a smooth transaction. - Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems. - Accurately quoting transportation services, processing transactions, & posting charges according to contracts and company specifications - Investigate any discrepancies and communicating same to appropriate personnel in a timely manner - May assist with scheduling for transport drivers, ensuring adequate staffing in connection with the volume of driveaway services. - Act as a point of contact for transportation services within the VLC, ensuring customers receive prompt, efficient, and courteous attention; and escalating any concerns to the Transportation Supervisor/Manager. - Pro-actively promote transportation services in collaboration with our Sales & Dealer Relations teams. - Ensure all company vehicles are in protected operating condition by scheduling regular maintenance and ensure weekly van inspections are completed in accordance with our safety program. Must Haves - High School diploma or equivalent - 1-3 Years’ of related experience in a logistics or dispatching role - Tech-savvy, and comfortable using Google Suite - Strong customer service and communication skills - Excellent organizational and time management skills Nice To Haves - Post-secondary education in a related field is an asset - Self-starter who can assess work volumes and ensure timely completion of prioritized tasks - Experience with AMS, VTrace, and other OPENLANE systems Sound like a match? Apply Now - We can't wait to hear from you! Note: This in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Apply on Kit Job: kitjob.ca/job/2osgmg