Front Desk Agent (Lethbridge)

The Position Are you looking for a role that keeps you connected to the hospitality industry without the commitment of a full-time schedule? We are seeking a personable, organized, and reliable Front Desk Agent to join our team on a adaptable basis. This position is ideal for someone who enjoys guest interaction and wants a predictable baseline of hours with the opportunity to pick up extra shifts when they become available. Guaranteed Hours & Schedule - Guaranteed: A minimum of two 8-hour shifts per week. - On-Call Opportunity: Additional shifts may be available based on occupancy surges, staff vacations, or seasonal needs. - Shift Times: Usually 3-11pm on Friday and Saturdays. Key Responsibilities - Guest Relations: Provide a warm welcome, manage check-ins/check-outs, and act as the "go-to" person for guest inquiries. - Administrative Tasks: Manage reservations via Opera, process payments, and handle phone inquiries. - Problem Solving: Efficiently resolve guest concerns with a positive and professional attitude. - Communication: Maintain clear logs for the next shift to ensure seamless guest service. What We’re Looking For - The "Hospitality Personality": Friendly, professional, and calm under pressure. - Reliability: Since this role has specific guaranteed dates, showing up on time and ready to go is essential. - Tech Savvy: Comfortable using multi-line phones and property management software. - Previous Experience: Not required but a large positive. Why Join Us? - Maximum Flexibility: Perfect for balancing with school, another job, or personal projects. - Professional Environment: Work in a busy setting with a supportive team. - Growth: Stay "in the loop" for future permanent openings if your availability changes. Please submit resumes through email or in person. Training will take place during the week, for 2 - 3 weeks and then move into the part time position. Thanks! Job Types: Part-time, Permanent Pay: $15.00 per hour Work Location: In person Apply on Kit Job: kitjob.ca/job/2pby1o