Customer Experience Coordinator Lethbridge

Become the first line of service at Western Tractor Company as a Customer Experience Coordinator in Lethbridge. This full time role combines customer interaction and administrative support to enhance service operations. In this vital position, you will ensure exceptional customer experiences while managing front desk operations. Seeking a highly organized individual skilled in service writing, communication, and multitasking, you will be integral to our service department. Your responsibilities will include supporting sales, facilitating service progress updates, and assisting with team coordination while maintaining a welcoming environment. Key Responsibilities: • Greet customers and manage inquiries promptly • Create, update, and close service work orders • Process customer payments accurately and efficiently • Maintain organization at the front desk and showroom • Assist with scheduling and service logistics Requirements: • 1-3 years of service writer or admin experience • Strong problem-solving skills and multitasking ability • Familiarity with Microsoft Office and service systems • Basic experience in accounting or cash-handling • Capacity to lift up to 25 lbs Elevate customer service and coordination skills in a thriving team at Western Tractor Company. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pfttz