HVAC Technical Support Consultant (Orléans)

Join our team as an HVAC Technical Support Consultant, providing essential troubleshooting and installation assistance to contractors. Your expertise directly impacts service efficiency and client satisfaction. We seek an experienced consultant with a strong background in HVAC/R systems. In this role, you will diagnose complex refrigeration issues, guide contractors to resolutions, and prepare technical documentation. Your communication and analytical skills will ensure effective client interactions. Key Responsibilities: - Provide troubleshooting for HVAC/R equipment - Diagnose and resolve refrigeration circuit issues - Issue technical documentation to support field staff - Direct callers to on-site personnel for urgent needs - Maintain accurate call records in the tracking system Requirements: - High school diploma or equivalent experience - 2 years of relevant technical consulting experience - 5 years in HVAC/R installation and service - Robust customer service and communication skills - Microsoft Office proficiency; SAP experience preferred Bring your analytical skills and HVAC expertise to elevate technical support for our clients. Apply on Kit Job: kitjob.ca/job/2o3aqn