Front Desk Agent (Orléans)

Holiday Inn Express & Suites is looking for a friendly, reliable, and qualified Part-Time Front Desk Agent to join our team. The ideal candidate enjoys working with people, provides excellent customer service, and can work efficiently in a fast-paced hotel environment. Weekend availability is required. Responsibilities - Greet and welcome guests in a professional and friendly manner - Check guests in and out of the hotel - Answer phone calls and respond to guest inquiries - Handle reservations, cancellations, and room assignments - Process payments and maintain accurate records - Resolve guest concerns quickly and professionally - Communicate with housekeeping and maintenance teams when needed - Maintain a clean and organized front desk area - Follow hotel policies and procedures to ensure guest satisfaction Qualifications - Previous customer service or hotel experience is an asset - Strong communication and interpersonal skills - Basic computer skills required - Ability to multitask and work independently - Professional appearance and positive attitude - Reliable and punctual - Must be available to work weekends and holidays - Must be able to speak English and French What We Offer - Friendly and supportive work environment - Employee discounts - Flexible part-time schedule - Opportunity for growth within the hotel industry Job Type: Part-time Pay: From $18.00 per hour Benefits - Dental care - Extended health care Flexible language requirement: - English not required Experience: - customer service: 1 year (preferred) Language: - French (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2otlkk