Customer Success Representative (Orléans)

Customer Focused, Customer Success Representative DORE Property Management is currently seeking a detailed orientated, customer focused, Customer Success Representative to join our dynamic team. The ideal candidate will have experience managing and dispatching work orders to a team of professional contractors. You must be a team player that can demonstrate strong customer service skills while working in a fast-paced environment. “It’s all in the details” must be your motto to ensure world class service is given each and every time. Previous experience in property management maintenance/general contracting is an asset but not required. Please note this is a contractor/consultant role (self employed). - Bilingual (French/English) is an asset but not required - Ability to manage full-service cycle required (incoming request, dispatch, update clients, follow ups, closing updates, requesting feedback) - Solid communication skills are a must; this roll is shared between three people who must be able to communicate effectively with each other - Full time position working every 4th weekend with Thursday & Friday off prior - Ability to work unsupervised is a strong asset - High volume of email correspondence and data entry are a major component of this role - The ability to multi-task and adapt to change is a must - Strong understanding of home maintenance and renovation work - Ability to project manage small renovation requests We thank all those interested in the role with Dore Property Management, however only those selected for interview will be contacted. Job Types: Full-time, Freelance Pay: $45,000.00-$49,000.00 per year Ability to commute/relocate - Orleans, ON K1C 6E7: reliably commute or plan to relocate before starting work (required) Application question(s): - Do you currently have a laptop and cell phone with Data plan? Experience: - Customer service: 3 years (required) - Data entry: 2 years (required) Language: - French (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pcc70