Service Advisor (Bonnyville)

Service Advisor – Customer Experience Champion If you love helping people, solving problems, and keeping things moving, this role is for you. As a Service Advisor, you’re the friendly, knowledgeable point of contact customers rely on from drop-off to pick-up. You set the tone, keep communication clear, and make sure every customer leaves feeling confident and taken care of. What You’ll Do - Greet customers in person and on the phone with a positive, professional attitude - Book appointments, answer questions, and follow up as needed - Explain service recommendations, estimates, and invoices clearly - Provide updates throughout the repair process - Review vehicle history and recommend maintenance when needed - Handle concerns with a solutions-focused mindset - Keep work orders, documentation, and vehicles organized What You Bring - Friendly, approachable communication skills - Strong customer service and problem-solving abilities - Outstanding organization and attention to detail - Comfort with computers, multitasking, and basic math - Ability to work independently and as part of a team Apply on Kit Job: kitjob.ca/job/2o4p4x