Service Advisor, Northwestern Saskatchewan (Battleford)

Fountain Tire

is a successful and trusted automotive repair shop. We are looking for a friendly and dependable Service Advisor to join our team. If you enjoy helping people, working as part of a team, and learning new skills, this could be a great fit for you.

Benefits

Competitive compensation $20 to $25 per hour

Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching

We will develop your skills and certifications with our excellent training program&opportunity for advancement

The opportunity to work with an excellent team and great customers

Regular day shifts

Great discounts for you and your family on tires, parts, and mechanical services

Daily Responsibilities

Creating work orders and arranging bookings and communicating them to the technicians

Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up

Provide proactive calls to customers to determine their satisfaction level with the service they have received

Recommend tire service, specialty tire service, wheel and mechanical service to customers

Ensure that all products are billed accurately to the customer and process all necessary information in the computer system

Keep promotional material updated in the showroom

Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field

Complete assigned e-learning and safety courses and adhere to standards and policies as described in learning modules

Assist in inventory management through documentation processes and annual inventory counts

Qualifications

Experience in the automotive repair industry or tire industry is an asset

Effective listening skills with the ability to identify customer needs and provide recommendations

Working knowledge of passenger, light truck and, specialty tires and mechanical services

Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract

Excellent customer service and a great attitude are a must

A team player who takes pride in their work

This is a place where you can build a long-term career.

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