Front Desk Clerk -Part Time - Weekends included (Vermilion)

We are seeking a friendly, detail-oriented, and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a key role in delivering exceptional customer service and ensuring a positive experience throughout their stay. Key Responsibilities: - Warmly greet and welcome guests upon arrival and departure. - Efficiently manage the check-in and check-out process, ensuring accuracy and attention to detail. - Answer phone calls, respond to guest inquiries, and handle reservations in a courteous and knowledgeable manner. - Assist guests with requests, complaints, and general information to ensure a pleasant and seamless experience. - Maintain a clean, organized, and presentable front desk and lobby area. - Handle cash, credit card transactions, and maintain accurate records in accordance with company policies. - Provide guests with information on hotel amenities, services, local attractions, and dining options. - Work collaboratively with housekeeping, maintenance, and other departments to ensure guest satisfaction. Qualifications: - Previous experience in a front desk, reception, or customer service role preferred. - Proficient in basic computer applications; experience with hotel management software is a plus. - Excellent communication, interpersonal, and problem-solving skills. - Ability to multitask, prioritize responsibilities, and remain calm under pressure. - Skilled appearance and demeanor. - Flexible availability, including evenings, weekends, and holidays as needed. Job Type: Part-time Pay: From $16.00 per hour Work Location: In person Apply on Kit Job: kitjob.ca/job/2pdc2x