Customer Care Representative In London

Enhance customer satisfaction as a Customer Care Representative with Crawford Packaging in London, Ontario. This full time role focuses on managing customer inquiries and order processing efficiently. Crawford Packaging seeks a motivated candidate who excels in communication and problem-solving. You will serve as the first point of contact for customers, ensuring their questions are answered and concerns are resolved. Experience in customer service or sales is preferred, as this role demands proficiency in order management and customer interactions. Key Responsibilities: • Respond to inquiries through phone, email, and chat • Manage customer orders accurately within the system • Verify order details before invoicing customers • Maintain records of customer interactions and follow-ups • Troubleshoot issues and escalate complex concerns Requirements: • High School Diploma or equivalent education • Experience in customer service, sales, or marketing • Solid communication and listening skills • Proficiency in Microsoft Office 365 • Solid organizational abilities in a fast-paced setting Apply to make a meaningful impact in customer care with Crawford Packaging. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p3ob9