ERP Support Specialist Entry-Level Position (London)

Join EMCO Corporation as an entry-level ERP Support Specialist and contribute to an innovative team in Canada. This role focuses on delivering customer-focused support and ensuring smooth ERP operations. As part of the ERP Support Team, you'll report to the Team Lead and take ownership of support inquiries. Your primary mission is to provide functional and technical support while documenting the incident lifecycle meticulously. Working closely with teammates and subject matter experts, you’ll refine your skills in ERP functionalities. Key Responsibilities: • Provide functional support on ERP applications • Track and log support inquiries effectively • Ensure explicit communication with users • Collaborate on unresolved issues with experts • Prioritize daily service desk incidents Requirements: • Diploma or degree in IT or Business disciplines • 2 years of experience in support roles • Familiarity with ERP or CRM systems • ITSM platform experience preferred • Customer service experience is advantageous Fuel your passion for technology and customer service at EMCO Corporation. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p48a9