Temporary Customer Contact Specialist (London)

Become a vital part of Ontario’s community as a Temporary Customer Contact Specialist with the Municipal Property Assessment Corporation. Utilize your customer relations expertise to support Ontario taxpayers effectively.This temporary role, lasting up to 18 months, requires a collaborative individual dedicated to providing exceptional customer service. You will leverage robust listening, problem-solving, and communication skills to address unique customer inquiries, with a focus on MPAC’s property taxation system and self-service options.Key Responsibilities: - Inform customers about Ontario’s Property Taxation system - Serve as the first point of contact for inquiries - Analyze customer needs for tailored assistance - Use judgment to exceed standard service templates - Resolve issues efficiently in a fast-paced settingRequirements: - Completed secondary education - Minimum one year in a customer relations role - Advanced English communication skills - Proficient in Microsoft Suite - Strong conflict resolution abilitiesBring your customer focus and problem-solving skills to deliver exceptional service at MPAC.#J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pdtu8