Production Support Specialist - UniFirst (London, ON)

Production Support Specialist UniFirst is seeking a reliable and driven Production Team Partner to join the UniFirst Community. The role supports incremental improvements and oversees process implementation across Canada locations, with extensive travel (~2 weeks per month).

Pay&Benefits

Competitive salary

401(k) with company match

Profit sharing

Health insurance

Employee Assistance Program

Life insurance

Paid time off

Direct payroll deposit

Tuition reimbursement

30% employee discount

Employee referral bonuses

What you’ll be doing

Support launch and implementation of production programs or systems.

Act as subject matter expert and train department personnel on production processes.

Provide on‑site support to team partners and management.

Support production initiatives such as UPM, serialization, auditing, and improvement visits.

Support changes in corporate initiatives, direction, goals, and priorities to production management.

Support policy and procedure adherence.

Support development and execution of production strategies.

Assist locations to improve performance on key production metrics.

Help evaluate ideal labor needs, cost controls, process and policy compliance.

Identify key areas for improvement with large ROI and work with each location to overcome production shortfalls.

Support and drive efforts to correct deficiencies found during monthly and annual soap vendor audits.

Work with locations to improve compliance with basic wash process procedures (e.g., turn time, proper loading, equipment utilization, proper formula use, chemical cost reduction).

Assist in managing actions for identified improvement opportunities, measured, prioritized, and driven by working with location leadership.

Assist new plant start‑ups.

Complete other duties as required.

Qualifications

Degree from an accredited college or university.

At least 21 years of age.

Valid driver’s license and safe driving record.

Production and stockroom experience preferred.

Bilingual in English and Spanish preferred.

Strong project management and attention to detail.

Strategic problem‑solving capabilities.

Excellent interpersonal and communication skills.

Ability to complete tasks under minimal supervision and meet deadlines.

Capability to learn UBS applications.

Travel 50‑75% (approx. 2‑3 weeks/month) across Canada.

Potential weekend work due to travel and deployment schedules.

Valid passport for travel in/out of U.S. and to Canada required.

Flexible to shift priorities when necessary.

Ability to lift and carry up to 50 lbs.

Commitment to complete the program.

Willingness to relocate for advancement opportunities.

Equal Opportunity Employer UniFirst is a proud Equal Opportunity Employer. We are committed to equity, inclusion, and accessibility in all aspects of employment. We provide equal employment opportunities and prohibit discrimination or harassment on any ground protected by applicable Canadian human rights legislation, including race, colour, national or ethnic origin, Indigenous identity, creed or religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital or family status, disability, genetic characteristics, pardoned conviction, or any other protected ground.

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