Senior Customer Experience Associate London

Elevate banking experiences as a Senior Customer Experience Associate at Scotiabank in Oakridge, London. Focus on meaningful customer interactions and supporting their financial journeys. In this part-time role, you will serve as a vital member of the Canadian Banking Branch network. Your expertise will shape customer relationships while you assist in both customer service and sales opportunities. You will guide clients through mobile banking options, ensuring they can fully utilize services to manage their finances better. Key Responsibilities: - Lead customer interactions and provide lobby assistance - Identify and fulfill simple sales opportunities - Introduce clients to digital banking applications - Build strong relationships through excellent service - Achieve success in a target-based performance environment Requirements: - Experience in simple sales and proactive marketing - Strong technical skills in digital banking systems - Previous banking experience is preferred - Flexible availability for various work schedules - Eager to learn and excel in a team-oriented team Harness your customer service skills at Scotiabank to drive exceptional experiences in Oakridge. Apply on Kit Job: kitjob.ca/job/2pm3xm