Regional Property Manager, London

About the Role

We are seeking a dynamic, hands‑on Regional Property Manager to join our growing team. Reporting to the Vice President of Operations, this role oversees the day‑to‑day operations, performance, and overall success of a diverse residential portfolio across London, Chatham, Stratford, Guelph, Breslau, and Kitchener.What You’ll Be Doing

Oversee the operations and performance of a residential portfolio across multiple markets throughout Southwestern Ontario. Lead, mentor, and support Resident Managers and Assistant Resident Managers to drive strong property performance and resident satisfaction. Ensure properties are well‑maintained, professionally operated, and consistently aligned with company standards.Foster a high level of customer service for both current and prospective residents. Respond to resident concerns, operational issues, and emergencies in a professional, timely, and solutions‑oriented manner. Conduct regular property, suite, building, and grounds inspections and maintain proper documentation and reporting.Manage operating budgets and support cost control initiatives across the portfolio. Coordinate maintenance activities, capital projects, contractors, and vendor relationships. Review arrears reports and support rent collection processes and legal notices where required. Approve invoices and assist with accounts payable related to managed properties.Support resident retention initiatives, engagement programs, and community events. Conduct market research and assist with rental pricing strategies. Prepare operational and portfolio performance reports for leadership and ownership groups. What We’re Looking For

3–5+ years of experience in residential property management or a similar leadership role. Previous experience managing teams and overseeing multiple properties or sites. Strong understanding of residential property operations, building systems, and applicable legislation. Exceptional leadership,communication, and relationship‑building skills.Highly organized with strong problem‑solving and decision‑making abilities. Ability to manage multiple priorities and thrive in a fast‑paced, dynamic environment. Strong customer service mindset with a professional and approachable demeanor. Proficiency with Microsoft Office (Excel, Word, Outlook); experience with Yardi and DashQ is considered a strong asset.Valid driver’s license, reliable vehicle, and willingness to travel regularly throughout Ontario. Flexibility to support occasional evenings and weekends as operational needs arise. Bachelor’s Degree or College Diploma preferred. Why Join Us?

Opportunity to oversee a growing and diverse residential portfolio. Collaborative and supportive team environment. Competitive compensation package. Performance‑based bonus opportunities. Car allowance and company cell phone. Comprehensive benefits package. Paid vacation. Complimentary parking.Strong opportunity for professional growth and career advancement. Base salary range: $90,000– $110,000 annualized. Actual base salary will be determined by experience, skill, and education. We’re an equal‑opportunity employer committed to building a diverse, inclusive, and accessible workplace where everyone feels valued and supported.

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