Bilingual Technical Support Agent (Longueuil)

Become an integral part of AGF as a Bilingual Technical Support Agent. Offer top-notch user support while applying your IT expertise in a renowned company focused on safety and innovation. In this role, you will help diagnose and resolve IT incidents, ensuring users receive the best possible assistance. With 3-5 years of experience in IT support and a solid understanding of networking, your skills will be valued as you manage equipment and user requests efficiently. Your bilingualism in English and French is essential for aiding teams across various locations in Canada. Key Responsibilities: • Analyze and resolve user requests promptly • Provide user training on technology tools • Maintain and configure IT equipment • Keep documentation of technical processes updated • Support process improvements in IT Requirements: • Relevant Diploma in Computer Science • 3 to 5 years of IT support experience • Bilingual: English and French • Excellent analytical and customer service skills • Valid driver's license for occasional travel Showcase your IT talents and help AGF thrive in the construction sector. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nbbs6