Technical Support Specialist For Software Systems Longueuil

Join us as a Technical Support Specialist managing cutting-edge automated software systems. Your expertise in troubleshooting and software testing will be critical to our operations. This role focuses on providing technical support for WMS and MFS, utilizing advanced problem-solving skills and technical tools. You will design and execute tests, troubleshoot complex issues, and train both internal and external users. By generating analytical reports, you will uncover opportunities to enhance system performance and reliability. Key Responsibilities: • Troubleshoot issues with WMS and MFS software • Design test cases to diagnose system problems • Conduct user training for improved system knowledge • Document processes and training materials systematically • Analyze daily operations for performance improvements Requirements: • Degree in Computer Science or Engineering discipline • Proficient in debugging and software testing techniques • Familiarity with SQL databases and Unix/Linux systems • Experience with ticketing tools like Jira • Open to travel for project implementation Be the key to maximizing system uptime and operational efficiency with our international team. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2odvdh