Manager Nicolas Khouzam Inc Multi Unit Tim Hortons …, Longueuil

Company Description Nicolas Khouzam Inc. operates a multi-unit franchise of Tim Hortons restaurants within the Greater Montreal Metropolitan Area (Montreal and Laval). The company emphasizes creating an exceptional guest experience, fostering a positive work setting, and achieving operational excellence. Focused on building community connections, Nicolas Khouzam Inc. is dedicated to delivering quality service and innovative leadership. As part of the Tim Hortons family, the company offers excellent growth opportunities opportunities with a commitment to team development and success. Role Description This is a full-time, on-site Manager position located in the Greater Montreal Metropolitan Area. The Manager will oversee daily operations, ensure a high standard of customer service, and lead the team to meet business goals. Responsibilities include overseeing staff scheduling, managing inventory, maintaining compliance with operational standards, and implementing strategies to enhance staff performance and efficiency. The Manager will also address customer concerns, ensure a clean and protected work environment, and report on store performance and financial results. Qualifications 5+ years experience in the food and beverage or hospitality industry Leadership and team management skills, including the ability to motivate and supervise staff effectively Strong organizational and multitasking abilities, with experience in scheduling and inventory management Customer service and conflict resolution skills, with a focus on delivering excellent guest experiences Ability to work in a fast-paced environment and make decisions under pressure Knowledge of health and safety standards and practices Proficiency in basic financial management, including budgeting and reporting Bilingual (French and English) communication skills are highly desirable Relevant certification in management or hospitality is an advantage What we offer Market-competitive salary package Discounted meals while working Parking on site Company events Apply on Kit Job: kitjob.ca/job/2p8lbm