Service Receptionist at AWIN Dealership, Thornhill

Join AWIN, a prestigious automotive group, as a Service Receptionist at our Mercedes-Benz Green-Lane dealership. You're invited to manage service calls, book appointments, and assist customers with a friendly demeanor.

As a Service Receptionist, you will handle incoming service department calls efficiently while ensuring excellent customer service. Key responsibilities include booking service appointments, providing administrative support, and organizing customer mobility options through shuttles or loaner vehicles. You'll balance cash at day’s end and follow up on special order parts for seamless service delivery.

Key Responsibilities:• Answer incoming calls within three rings • Book and manage customer service appointments • Assist with administrative tasks as needed • Arrange customer mobility options through shuttles • Follow up with customers on parts arrival

Requirements:• Previous experience in customer service • Excellent oral communication skills • Professional appearance and friendly disposition • Ability to work under pressure • Strong attention to detail

Become a vital part of AWIN's customer service team, ensuring seamless support and satisfaction. #J-18808-Ljbffr