Customer Service Representative (Markham)

The Opportunity This is the perfect role for a professional who enjoys interacting with multiple internal teams, clients and stakeholders. It is a role that not only ensures the delivery of agricultural products internationally, but also oversees the quality of the shipments, as well as all the standard day-to-day interactions and processes. Position Description You will be the main point of contact for order processing, managing the release of the orders to the warehouse team, coordinating the logistics of daily pick-up schedule and arrangements, engaging clients and ensuring that QA and Traders are updated as needed. Its an in-office, Monday to Friday role, and ideal for a person who enjoys a well-paced, roll-up-your-sleeves environment to work in. Experience 3 5 years experience within Customer Service Direct experience CRM and/or an ERP system Qualifications University degree or College Diploma considered an asset A team player, who takes ownership of tasks and has a demonstrated capacity to proactively resolve issues as they arise in day-to-day operations An organized and focused professional, who is able to ensure business requirements are being delivered, while meeting and exceeding customer demands and expectations An effective communicator, who has both a solid telephone presence and polished written communication and correspondence Education University degree or College Diploma considered an asset. Apply on Kit Job: kitjob.ca/job/2nf5li