Customer Service Specialist At Forgefit Markham

Enhance customer experiences remotely with ForgeFit as a Customer Service Specialist. Respond to inquiries and assist clients with orders for fitness equipment, ensuring satisfaction in every interaction. ForgeFit is seeking a full time Customer Service Specialist to support clients across the nation. You will be the key contact for customer inquiries, issues, and coordination with internal teams. Key skills include robust communication, problem-solving, and an interest in fitness to truly understand client needs. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat • Assist customers with orders, shipping queries, and troubleshooting • Collaborate with internal teams to resolve issues quickly • Maintain accurate records of customer interactions in CRM • Proactively follow up on customer needs and satisfaction Requirements: • 1+ years in customer service or client-facing role • Robust communication and problem-solving abilities • Ability to manage multiple priorities effectively • Experience with CRM or support tools is essential • Genuine desire to help and interest in fitness is a plus Make a difference in customer satisfaction while working remotely at ForgeFit. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o6n3g