Customer Service Representative (Markham)

Job Title: Personal Line - account manager Responsibilities: - Provide service to group policy customers - Handle inbound and outbound customer inquiries via phone, email, and chat - Provide excellent customer service by addressing customer concerns and resolving issues promptly - Maintain customer records and update information as necessary - Responsible to sale new auto & home insurance Requirements: - Proven experience in a customer service role - Excellent communication skills, both verbal and written - RIBO licensed - Proficient in using computer systems and software applications - Ability to multitask and prioritize tasks effectively - Detail-oriented with a high level of accuracy in data entry - Epic trained is an asset - Experience working on insurance company portals an asset Benefits: - Competitive salary + commission based on experience - Comprehensive training program provided - Opportunities for growth opportunities and advancement within the company - Health insurance coverage options available - Paid time off and holiday pay Job Types: Full-time, Permanent Pay: $45,000.00-$60,000.00 per year Benefits: - Dental care - Paid time off Education: - Secondary School (preferred) Experience: - insurance broker: 2 years (required) Language: - Mandarin (required) Licence/Certification: - RIBO License (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2nyeca