Temporary Bilingual Customer Service Specialist, Markham

Advance your customer service journey as a Temporary Bilingual Customer Service Specialist in Markham. This role features hands-on training and a focus on effective communication.

Working from 9 am to 5 pm, Monday to Friday, you will interact directly with clients through calls and emails. Candidates should have 1-2 years of experience in customer service, showcasing exceptional communication skills and detail-oriented data entry. The three-month in-office training equips you for professional success in handling client inquiries.

Key Responsibilities:• Act as the primary client contact for phone communications • Manage inbound calls and necessary follow-ups • Demonstrate empathy while resolving client inquiries • Accurately document all client interactions and communications • Provide timely and clear updates to clients

Requirements:• High school diploma required; post-secondary education is advantageous • 1-2 years in customer service or related environments • Strong communication skills are essential • Comfortable using MS Office and other CRM tools • Ability to manage confidential information carefully

Use your bilingual communication skills to excel in this customer-facing role in Markham. #J-18808-Ljbffr